How it works

From kickoff to report, in one flow.

Eleven steps every agency runs for every client. midL keeps them in one workspace your team and clients share.

01

Onboard your client

Set up a full client workspace in minutes. Everything your team needs to know about the brand lives in one place.

  • Client workspace with brand profile and voice
  • Channels, monthly or weekly deliverables and contacts
  • Contracts and onboarding files stored with the client
New client · Bloom & Bean
Brand voiceWarm, witty, never corporate
ChannelsInstagram · TikTok · Newsletter
Deliverables12 reels · 8 posts / month
ContactsLerato M. · Sam K.
02

Connect their platforms

One-click connections to every platform your client already uses. Passwords are never shared.

  • Instagram, Facebook and TikTok, plus YouTube (coming soon)
  • Meta Ads, plus Google (coming soon): Analytics, Search Console, Ads, Calendar, Meet, Drive
  • Email tools: Mailchimp, Klaviyo and MailerLite
Connections
InstagramLive
FacebookLive
TikTokLive
YouTubeComing soon
Meta AdsLive
GoogleComing soon
MailchimpLive
KlaviyoLive
03

Find ideas that work

Ideas & Trends builds a weekly feed of what is trending on TikTok and Instagram in each client's niche, ready to turn into content.

  • Reel hooks, carousel ideas and scripts
  • Competitor analysis per client
  • A weekly strategy refresh
Ideas & Trends · this week
Trending idea
Slow-pour latte ASMR
Reel hook
"Your barista won't tell you this"
Carousel
5 ways to brew at home
04

Plan content and shoots

Plan the month in a content calendar and pipeline, then build the shoot that delivers it.

  • Content calendar, pipeline and monthly planning
  • Shoot planner: concepts, shots, hooks and references (incl. Pinterest)
  • Content pillars, key dates and shoot locations
Shoot plan · October
Concept 1Morning rush · 4 shots
LocationKloof St café
PillarBehind the bar
ReelHook ready2 references
05

Share shoot plans with clients and creators

Send a private share link protected by an email passcode. Each audience sees the view made for them.

  • Clients approve and comment on concepts
  • Content creators get their own view with filters
  • Creators mark shots done as they film
getmidl.com/bloom-october-shoot
AccessEmail passcode
Client6 of 8 approved
Creator14 of 22 shots done
06

Create faster with midLy AI

midLy writes in each client's voice. It runs on the monthly midLy credits included in every plan.

  • Captions, hooks and hashtags
  • Briefs, weekly plans and shoot ideas
  • Comment summaries
midLy · Bloom & Bean voice
Write a caption for the slow-pour reel
Patience, poured. Your Monday deserves a slower start.
#capetowncoffee#slowmornings
07

Approvals and client portal

One link. Clients preview, comment and approve without creating an account, and every decision is tracked.

  • Preview, comment and approve in one place
  • Every approval tracked with who and when
  • Client portal with content, files and reports
getmidl.com/bloom-and-bean
Slow-pour reelApproved
Autumn menu carouselChanges requested
Barista storyWaiting
08

Schedule and publish

Approved content moves to scheduled and publishes from one queue to the connected channels.

  • Publishes to Instagram, Facebook and TikTok
  • One queue across every client
  • Status from approved to scheduled to published
Publishing queue
Tue 09:00 · InstagramScheduled
Wed 12:30 · TikTokScheduled
Thu 18:00 · FacebookPublished
09

Team workspace

Your team works in the same place as the content, with clear roles and nothing lost in chat threads.

  • Tasks, Team Space and team chat with @mentions
  • Meetings, with Google Calendar and Meet links (coming soon)
  • Assets, roles and permissions, plus Google Drive files (coming soon)
Team Space · this week
Edit slow-pour reelThandi · Thu
Client call (Meet)Fri 10:00
Shoot dayMon · Kloof St
10

Track performance

See every channel's results side by side, so you know what to make more of.

  • Instagram, Facebook and TikTok, plus YouTube, Google Analytics and Search Console (coming soon)
  • Meta Ads results with midLy Ad Insights, plus Google Ads (coming soon)
  • Email marketing stats
Performance · last 30 days
Reach
48.2k
Engagement
6.1%
Opens
41%
11

Report and retain

Branded reports that fill themselves from real data, ready to send before the client asks.

  • Filled automatically from connected platforms
  • Share as a link or export as PDF
  • Also visible in the client portal
Report · Bloom & Bean · September
Followers+1,240
Top postSlow-pour reel
Ads resultsMeta
Share linkPDF

Run every client from one place.

7-day free trial. Cancel anytime.